PSP40416 – Certificate IV in Government Investigations

Investigation Compliance & Enforcement Training Systems (ICETS) is an effective training company for investigation.The Certificate IV in Government Investigations training program provides inspectors, investigators and other authorized officers with the skills and knowledge to undertake regulatory inspections and investigations.

PSP50416 – Diploma of Government Investigations

Our Diploma of Government Investigations program brings together senior investigators, team leaders and managers from Commonwealth, State and Local Government agencies. The Diploma course focuses on the skills and knowledge required for effective management of investigations and investigators. It is aimed at the team leader / manager level who has sound experience in the operational application of investigative skills.

Surviving the Regulatory Environment

This workshop addresses personal risk management strategies for operational risks associated with regulatory processes. The workshop includes strategy development aimed at achieving effective communication and de-escalation tactics. It is enhanced with practical exercises and aligned with the operational environment of the client agency. This workshop is currently only available as an in-house workshop.

Investigative Interviewing Course

The Investigative Interviewing Course combines the principles of conversation management and the P.E.A.C.E interviewing model with elements of behavioral science and cognitive interviewing techniques to produce an effective process of drawing out relevant information from the reluctant, misleading or vague interviewees. The workshop is currently only available as an in-house course over 2 or 3 days depending on client needs.


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Investigation Compliance & Enforcement Training Systems

Would inexperienced investigators impact on your effectiveness as a compliance enforcement or monitoring agency?

Investigation Compliance & Enforcement Training Systems (ICETS) works closely with Commonwealth, State and Local Government agencies which have a compliance monitoring and investigation role within the public sector.

If you are like most government regulatory agencies, there is an increased expectation by government and the general public to effectively investigate and enforce statutory legislation and guidelines.

Such investigations can come under public scrutiny particularly where it concerns the environment, community services or our natural resources.

Investigators with limited experience can find themselves and their organisation on the ‘back foot’ when trying to encourage or enforce compliance of legislation. This generally occurs where companies or individuals have interests which are not served by complying with regulatory legislation or organisational guidelines.


Investigate criminal, disciplinary or other regulatory breaches.

Act on identified non-compliance issues appropriately.

Justify any action taken if an investigation comes under scrutiny.

Prosecute serious non-compliance issues when required.

Studies have shown that effective investigation training and techniques can foster compliance by client organisations and individuals due to the investigating agencies ability to strengthen and justify enforcement actions.

Investigation Compliance & Enforcement Training Systems (ICETS) investigators and trainers have worked with law enforcement and government regulatory agencies for over 15 years.  We currently provide Investigation training solutions to Commonwealth, State & Local government agencies with a statutory enforcement role.  We also provide training to private organisations that have an internal investigation role.



Investigation Compliance & Enforcement Training Systems (ICETS) training solutions are created in partnership with our clients and consist of both nationally accredited and non-accredited courses.
Take the time to browse through our web site for a detailed explanation of How We Work and Who We Work With.