In-House (Agency) Programs

Investigation Compliance & Enforcement Training Systems has delivered in house training to organisations in the public and private sector since 2008.

Investment in the ‘front end’ of the investigation process delivers immense long-term benefit. Effective and competently conducted investigations significantly improves the ability of decision makers to implement appropriate outcomes following investigations, be they criminal, administrative, disciplinary actions or systemic improvements designed to prevent misconduct or maladministration occurring in the future.

By virtue of being serviced by a team of reputable academics and practitioners, we ensure development of the latest methodology that is grounded in best-practice and the latest national and credible research.

Our course programs goes well beyond programs provided by other providers in that our course programs are contextualised to the client agency environment so that course participants have ownership over the course programs and clear application of course knowledge and skills to their regulatory and law enforcement environments.

PSP40416 – Certificate IV in Government Investigations

Surviving the Regulatory Environment Workshop

Investigative Interviewing Workshop

Investigative Skills Workshop

Our In-House Qualifications

Certificate IV in Government Investigations


An organisation wanting a contextualised course relevant to our regulatory role and delivered via Face to Face or Virtual Classroom to our employees.

The Certificate IV in Government Investigations provides the skills and knowledge to conduct ethical and fair investigations. The course focuses on the principles for efficient and effective investigations across and regulatory or compliance scope.



Our In-House Workshops

Surviving the Regulatory Environment Workshop

2 Days interactive workshop focusing on the organisations operational environment

This workshop addresses personal risk management strategies for operational risks associated with regulatory processes. The workshop includes strategy development aimed at achieving effective communication and de-escalation tactics. It is enhanced with practical exercises and aligned with the operational environment of the client agency. This workshop is currently only available as an in-house workshop.


Investigative Skills Workshop

3 Day Investigative Skills refresher workshop

This workshop is aimed at students who have completed a Certificate IV in Government Investigation qualification.  ICETS conducts a three day workshop primarily aimed at refreshing and enhancing knowledge gained in the Cert IV in Government Investigations. There are no formal assessments rather a series of scenarios  based on key theoretical knowledge of the investigative process. Students will receive a certificate of attendance on completion of the workshop.

A five day investigative skills course can be developed for students to complete up to eight units of competency from the qualification. This option is for investigative roles which are not regulatory based.  Students will receive a statement of attainment on successful completion of the units of competency within the program.


Investigative Interviewing Workshop

2 Day In-house program for organisations only

The Investigative Interviewing Workshop combines the principles of conversation management and the P.E.A.C.E interviewing model to provide a detailed understanding of an effective interviewing process. The workshop is modualised so can be built to suit the client organisation needs and availability.

With interactive scenarios built in to the program, participants have first hand experience in a supported environment. This workshop is best suited to small group with a specific learner to facilitator ratio to maximise interaction.



Interested in our courses?

Investigation Compliance & Enforcement Training Systems (ICETS) training solutions are created in partnership with our clients and consist of both nationally accredited and non-accredited courses.

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