Surviving the Regulatory Environment


Surviving the Regulatory Environment Workshops are an interactive program for up to 15 people per workshop. The program is run over two days by highly qualified and experienced facilitators who have many years experience in practical application and training field officers in a dynamic and high risk regulator environment.
The workshop comprises two key elements. The first element explores a variety of subjects around security risk management, threat assessment processes and managing unreasonable people. Element two is a suite of tools that anyone can apply in any communication exchange which can assist to achieve a safe resolution of often high stress situations.

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Our course programs go well beyond programs provided by other providers in that our course programs are contextualised to your agency environment so that course participants have ownership over the course programs and clear application of course knowledge and skills to their regulatory and law enforcement environments.

Workshop Introduction

The design and delivery of the modularised face-to-face; Surviving the Regulatory Environment program includes lectures, supporting resources and optional practical activities. Clients can contextualise some of the workshop material and ICETS will work to include it in the workshop program.

A detailed workshop proposal is available through a consultation with one of our experienced business managers.

Target Audience:

Government regulatory officers working in the field.

Program Benefits:


  • Delivering international best practice risk management
  • Personal risk management strategies
  • Managing unreasonable clients
  • Communication strategy development

Learning Pathways

F2F learning pathways are also available for organisation specific “in-house” programs which can include contextualisation of course materials and assessments. Terms, conditions and fees apply.  

Workshop content

1. Security Awareness


2. Maintaining Operational Safety


3. Managing unreasonable clients


4. Strategic Communication
5. Applying Strategic Communication


6. Influencing others through communication


7. Other considerations in strategy development


8. Practicum sessions

Course Recognition


Investigation Compliance & Enforcement Training Systems (ICETS) training solutions are created in partnership with our clients and consist of both nationally accredited and non-accredited courses.

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